Easy integration with our 3 step process
Let’s succeed together
1.
Workshop & needs analysis
Getting under your skin
We start with an initial discovery workshop with your team to piece together the goals and validate them against your needs and requirements.
There’s a great deal of work to do and we’ll start by going through the details of current user journeys and experience.
What sort of questions are your visitors asking? Does your content fit this? How can information be more easily found?
2.
Sharing our findings
Creating a roadmap for change
Once we've completed our needs analysis, we'll put together our Smart Search findings.
In this document we reveal a full search strategy, including:
How you can improve user experience
How you can use search to switch visitors from phone to site
How to use analytics from your search to create better content.
This is also a roadmap of how we will implement the software into your existing website.
3.
Implementation
Weaving search into your current environment
Implementation
Our in-house development team will collaborate closely with your team to integrate the software into your existing site.
Whatever CMS you're using our team are tech agnostic and can implement our Smart Search solution on either PHP or .NET environments.
Onboarding
We understand the complexities of using search and content together to create a better experience for your users - every site is different and we will work with you to make sure you get the full benefit of the software.
Training
Full training will be given to all site editors on how to maximise the Smart Search functionality and analytics. We will set up the initial search criteria in collaboration with your team.
Ongoing support
Expert Guidance - now and in the future
We believe that our collaborative approach can help to improve your UX from day one. To ensure that you continue to evolve your content and search strategy and tactics, we have devised a service package for every type of client.
This will include:
How to keep your search fresh
Ensuring KPIs are met
Improving your ongoing SEO
Working with you to enhance content based on our Smart Search analytics
Taking the time to ensure that you are getting the best from your search and that users are finding what they are looking for
